The role involves reporting directly to the Head of Digital, Head of Operations, and Creative Director. Key responsibilities include supporting the management of e-commerce platforms, customer care, and content and asset curation across digital channels. The candidate will support brand activities both online and offline. Key Responsibilities:

• Digital Management: Support the Head of Digital and senior team in coordinating all digital initiatives and significant offline brand activations.
• Content and Asset Curation: Assist in the development and management of content and assets for all social media and communication channels.
• E-commerce Management: Support the administration of e-commerce platforms, including Shopify and Klaviyo, for all product listing management, inventory, and partnering marketing platforms.
• Customer Care: Provide responsive and professional customer service for all customer enquiries.
• Order Processing, Returns/Exchanges: Accurately and promptly process online orders within our in-house warehouse.
• E-commerce Photoshoot Support: Manage e-commerce photoshoots.
• Wholesale Fulfillment: Assist the operational team with the fulfillment of wholesale orders within our in-house warehouse.
• Other Responsibilities: CRM/VIP customer support, inventory monitoring, and managing third-party channels.

This role requires a keen eye for detail, the ability to interpret and apply brand guidelines accurately, and a commitment to preserving the integrity and visual identity of ESSE across all touchpoints.

A passion for ESSE’s brand codes and creating an impeccable brand experience is highly valued. This is a unique opportunity to engage with various facets of our expanding business.

We are seeking a skilled and driven individual who excels in a fast-paced environment and demonstrates exceptional attention to detail. 1-3 years of experience in a similar role required. Must be Sydney based.Email CV and cover letter to: careers@essestudios.com

The role involves reporting directly to the Head of Production, Head of Operations, and Creative Director, supporting product development, production, and general business operational activities. Key responsibilities include supporting the conception, production, and distribution of products.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative assistance to the design, production, and operational teams.
• Product Development: Contribute to seasonal product development and support all phases of the production process, ensuring adherence to key milestones and critical path deadlines.
• Sample Management: Facilitate the development and preparation of samples for photoshoots and showrooms. Oversee sample management in collaboration with global teams, including PR.
• Manage External Vendors and Manufacturers: Serve as a liaison with local and offshore manufacturers.
• Process Management: Assist in managing the critical path and utilize the ERP system for accurate tracking and management of products in development and production.
• Order Management: Support the creation of purchase and production orders.
• Quality Control: Collaborate with the Head of Production to oversee quality control processes and ensure product standards are met.
• Inventory Monitoring: Monitor and reconcile inventory levels between online platforms and retail stores.
• Wholesale Operations: Assist the operational team in managing and fulfilling wholesale orders within the in-house warehouse.

This is a unique opportunity to engage with various facets of our expanding business. We are seeking a skilled and driven individual who excels in a fast-paced environment and demonstrates exceptional attention to detail. 1-2 years of experience in a similar role required. Must be Sydney based. Email CV and cover letter to: careers@essestudios.com